Device report

The Device Report provides insights into the devices, operating systems, and browsers used by your app or website users. This data helps you understand your user base and optimize for the most common configurations.

Note: This article describes the default report. You can customize the report by applying filters or comparisons or by changing the dimensions, metrics, or charts in QuickSight. Learn more

View the report

1. Access the dashboard for your application. Refer to Access dashboard
2. In the dashboard, click on the sheet with name of Device.

Where the data comes from

Device report is created based on the following QuickSight dataset:

QuickSight dataset	Redshift view / table	Description
Device-<app>-<project>	clickstream_device_user_device_view	This dataset stores data on the device information per each user for each day
Crash_Rate-<app>-<project>	clickstream_device_crash_rate	This dataset stores data on the crash rate for each app version for each day

Dimensions

The Device report includes the following dimensions.

Dimension	Description	How it's populated
App version	The version of the app	Derived from the app_version field automatically collected by Clickstream SDK or manually set by HTTP API.
Device	The device name associated with the event.	For mobile app, it is derived from model_name field automatically collected by Clickstream SDK or manually set in HTTP request. For web, it is the device_ua_device that parsed from User Agent.
Device screen resolution	The screen resolution of the device	Concatenation of screen_width and screen_height values
Browser	The name of the browser	From the value of device_ua_browser field which parsed from the User Agent .
Operating system	The operating system of the device.	For mobile app, it is derived from platform field automatically collected by Clickstream SDK or manually set in HTTP request. For web, it is the device_ua_operating_system that parsed from User Agent.
Operating system version	The operating system version of the device.	For mobile app, it is derived from os_version field automatically collected by Clickstream SDK or manually set in HTTP request. For web, it is the device_ua_operating_system_version that parsed from User Agent.

Metrics

The Device report includes the following metrics.

Metric	Definition	How it's calculated
Active users	Number of active users that had triggered any event.	Count distinct user_id or user_pseudo_id (if user_id is not available)
Crash rate	The percentage of the users experiencing app.	Number of distinct user with '_app_exception' events / Total active users

Sample dashboard

Below image is a sample dashboard for your reference.