Knowledge Base

Update

Scale Out Computing on AWS has been renamed Engineering Development Hub (EDH) in April 2026. Refer to https://awslabs.github.io/engineering-development-hub-documentation/ for the new documentation if you are using EDH 26.4 or newer.

Note

Submit a ticket if your question is not listed here

Job & Scheduler

• JS1) I submitted a job but the job stays in the Q state

Virtual Desktops

• DCV1) I cannot access my Linux/Windows DCV session